Start with the audience, the context and what they actually need.
Communications + Information Design
Helping people understand, engage and act
I help organisations turn complex information, ideas and evidence into clear, useful communication.
Strategy • Writing & Editing • Information Design • Resource Development • Graphic Design
From information to action
01
Listen + Understand
02
Engage
Create communication people want to interact with, rather than simply receive.
03
Enable
Make complex information easier to understand, use and apply.
04
Inspire Action
Create a clear pathway to a decision, conversation or next step.
Featured work
A few examples of how strategy, information and design come together.
Information design + clinical communication
Transforming a complex product range into a practical clinical resource, then extending the concept across digital communication, interactive materials and professional events.
Research + data translation
Turning research, evidence and source data into clear visual resources that help professional audiences understand key findings and their practical implications.
Communication strategy + content systems
Developing a repeatable communication system covering positioning, content priorities, writing, visual identity, publishing and governance.
Communication should do more than deliver information.
My background in education shapes the way I approach communication and design. I think about what people need to understand, how they will engage with the information, and what they need to do with it afterwards.
Whether I am working with research, technical information, professional education or stakeholder communication, the aim is the same: to make complex information clear, useful and easier to act on.
What I do
Strategy + Communication
- Communication strategy
- Writing + editing
- Stakeholder communication
- Email communication
Information + Design
- Information design
- Data visualisation
- Publication design
- Presentations
- Templates
Knowledge + Engagement
- Knowledge translation
- Resource development
- Website content
- Professional and event communication
- Social media
Have something complex that needs to be communicated clearly?
I work with organisations, subject-matter experts and professional teams to develop communication that is thoughtful, useful and well designed.
Get in touch
caroline@blackmousedesign.com.au